Marketing & Sales (Customer Services)
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Module Code
Program Syllabus
SCS001
Handling Difficult Customer
SCS002
The Art of Selling
SCS003
Developing Effective Marketing Strategies
SCS004
Effective Presentation Skills
SCS005
Managing Effective Customer Service / Development
SCS006
Power Presentation Skills
SCS007
Strategic Planning for Marketing Managers
SCS008
Designing Marketing Plans
SCS009
Customer Service Development Program
SCS010
Fundamentals of TPM
SCS011
Developing Effective Speaking Skills
SCS012
Public Speaking
SCS013
Effective Business Writing
SCS014
Technical Report Writing
SCS015
Effective Report Writing